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fedex customer service representative

29 FedEx Customer Service Representative interview questions and 28 interview reviews. Compare FedEx's 2 phone numbers, live chat option, 2 email addresses, Facebook page, 2 twitter handles, and help-desk. Can I Pick Up A Package From FedEx Before Delivery? You know that FedEx ® has a wide variety of shipping services to meet your needs. The option ranges from 1 to number 7. To get a dedicated representative who will listen to your issues and offer solution is made possible on directly connecting to the mainline of FedEx. How much does a Customer Service Representative I make in Petaluma, CA? The best phone number and way to avoid the wait on hold, available live chat options, and the best ways overall to contact FedEx in an easy-to-use summary, as well as a full comparison of the 9 ways to reach FedEx, compared by speed and customer recommendations. The 800 # is useless if you have an issue beyond simple tracking. Customer Service Representative (Former Employee) - Bangalore, Karnataka - February 29, 2016 Served as a Customer Service representative with FedEx for over 16 months at Bangalore, India. This customer service auto call is crap. We hope you got the answer for How do you speak at FedEx.If you are planning to talk it out any of your issues related to FedEx service, please go ahead and sort it out. When factoring in bonuses and additional compensation, a Customer … The Customer Service Representative attracts potential customers by answering product and service questions; suggesting information about other products and services. Even after your FedEx Express package is en route, you can request to have us hold it at a nearby location for pickup by calling 1.800.GoFedEx 1.800.463.3339 — there’s no need to wait for the delivery. They visit the customer support centre to talk it out. Average FedEx Office Customer Service Representative hourly pay in the United States is approximately $16.09, which is 21% above the national average. A free inside look at company reviews and salaries posted anonymously by employees. The best phone number for FedEx is their 800-463-3339 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. You can track the number of the shipment and you’ll surely claim for it in the long run. All you need to do is to browse this FedEx website – https://www.fedex.com/us/forms/enterprisechat/chatCustomerForm.html .eval(ez_write_tag([[250,250],'trackingadvice_com-large-mobile-banner-1','ezslot_6',131,'0','0'])); Here also you have to fill up a form. USPS Delivered To Wrong Address: What Should I Do? 158 FedEx reviews. The foremost you’ll get a lot of given option to take, by simply tapping on the number you’ll figure out the prompt replies. Apply to Customer Service Representative, Customer Support Representative, Delivery Driver and more! They visit the customer support centre to talk it out. You need to incorporate the basic biological details of your background to the company page, your name, address, email of both the recipient and the senders. The average hourly pay for a Customer Service Representative (CSR) at FedEx Office is $13.99. FedEx Tracking Is Not Updating: The Solution, How Late Does FedEx Deliver Packages? The agents are active all the time and will make sure you get your service done perfectly. If you are willing to talk to a real person in FedEx you can talk at the live session. By pressing 5 ‘ you can take the current rates for your package shipping’. FedEx Customer Service. * Denotes required fields. Tried to speak to a person for half an hour. As soon as you fill up all these columns, you will get a quick reply from the FedEx customer care service. A great way to connect to a human at the FedEx customer care is to browse the Live Messaging option at the FedEx website. This form contains these columns- Your First Name, Your Last Name, E-mail Address, Phone Number (with the area code), FedEx Account Number (if known), FedEx Tracking Number (if known), and finally, your question in the last column. FedEx has also given its customers this facility to talk to a human at the FedEx Facebook page, FedEx Twitter Page, and FedEx Youtube channel. Service Options. Further, adding the package details will help the customers’ service agent finds the package and tracks it faster. Once you call them there will be an automated series of questions that require to be answered based on the thing your query is all about. FedEx Customer Service Representative Reviews. There's a FedEx Express ® and FedEx Ground ® shipping service to meet your needs. The respective customer representatives are available 24/7 to answer your questions and clarify your thought processes. Being in the service industry, this brand never stops in appreciating and implementing. You can try the option of directly emailing them the issue so that it … Get exclusive benefits when you open a FedEx account. Did you get any help from the customer support team? With FedEx Delivery Manager®, you can request to redirect packages to a secure location. Firstly, call the customer service at 1-800-463-3339 or 1(800) for FedEx. When you enter this website, you will see a form that you have to fill up. Salary information comes from 296 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. Customer Service Representative (Former Employee) - Mississauga, ON - 25 June 2019 I would not recommend working for FedEx. A FedEx customer representative at the FedEx customer care service will reply to you. In total, there are 9 ways to get in touch with them. Try to fill in detailed information based on the basic information like name address and email address as well. Of course, you can always get in touch with the FedEx experts to know about any shipment or package related things. Filter. Salary information comes from 19 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. Average FedEx Express Customer Service Representative hourly pay in Canada is approximately $18.21, which is 17% above the national average. Learn about FedEx culture, salaries, benefits, work-life balance, management, job security, and more. By pressing 4 ‘ you’ll get to know about the suppliers. A free inside look at company reviews and salaries posted anonymously by employees. Customer Service Representative Job Description. Like for example, speak ‘schedule a pick up from my respective addresses by pressing on the number 1. Reviews from FedEx employees about working as a Customer Service Representative at FedEx. They are trying to deliver my package to the wrong town, even though it shows the correct address. The automated features will direct you to the human services at FedEx. By filling this out you will notice the fast replies from the customer service end through fax or email. If you’re planning to get in touch with the corporate services then dial 800 or 1-469-980-3000 for direct connection. You can simply get the details by logging into the www.fedex.com/us/fcl/pckgenvlp/online-claims. FedEx has 24/7 customer service available where you can drop the shipment and pick up as well. Clear All. There is no question on their delay service. Process orders, prepare correspondences and fulfill customer needs to ensure customer satisfaction. The best part is each query is taken care of by a different department of people looking extensively into the customer care services. FedEx is undoubtedly the finest service provider of the US authorities. The average salary for Customer Service Representative at companies like Fedex in the United States is $37,710 as of November 25, 2020, but the range typically falls between $33,142 and $43,053. FedEx has a diverse set of numbers, depending on the need they will direct you. Salary information comes from 25 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. Or start your order online for pickup within 24 hours. Call 1-800-GO-FEDEX or find answers, information, and resources for all your shipping needs. The customer care service is extremely strong here. Call them at 1-800-463-3339 anytime you want to know anything. We owe our success as an industry leader to the more than 300,000 global team members who deliver exceptional customer service experiences day-in and day-out. The issue needs to be clear and straight to the point. This estimate is based upon 46 FedEx Customer Service Representative salary report (s) provided by employees or estimated based upon statistical methods. Free interview details posted anonymously by FedEx interview candidates. Customer Service Representative -FWN-1st Shift in Fort Worth, Texas | FedEx Supply Chain View copy & printing services eval(ez_write_tag([[250,250],'trackingadvice_com-box-3','ezslot_2',137,'0','0']));Planning to talk to the human at FedEx is not a difficult task at all. Review all of the job details and apply today! How do You Track a FedEx Package Without a Tracking Number? I’LL NEVER USE FEDEX after this terrible experience. * *Additional fees and restrictions may apply. Sorry to hear that. . How much does a Customer Service Representative make at companies like Fedex in the United States? 535 reviews from FedEx employees about working as a Customer Service Representative at FedEx. Dropping an email to the respective FedEx email contact online direction is another way to directly talk to the human customer service. . Representatives are available online Monday through Friday, 8:30 a.m. to 6:00 p.m. CST, excluding holidays. Firstly, call the customer service at 1-800-463-3339 or 1(800) for FedEx. Commentdocument.getElementById("comment").setAttribute( "id", "a174a4523e51fbe5e79cb7dcd4f51776" );document.getElementById("cc019b43f4").setAttribute( "id", "comment" ); Trackingadvice.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites. Learn about our latest offers and special deals at FedEx Office. All FedEx Contact Information. FedEx knows the importance of a human representative to satisfy your queries regarding the shipment, packaging, cancellation, or refund related issues. Learn more about FedEx Careers. Once you figure out the phone number, dial it 1-800-463-3339. By pressing 2, ‘you can take the information on the package’, By pressing 3 ‘you’ll find the local nearby store and. Describe the issue faced in detail, for example, if the issue is with damage package, state the issue more clearly to make them understand. It is always what benefits FedEx. FedEx Express Services When the cost of waiting is too high, choose FedEx Express overnight services for delivery as early as the next business day. 800-463-3339: Customer Service. Often you will require specified information about a particular shipment. Find Reviews Filter. If you need to access the Telephone Device for the deal service (TDD) then you can call into 1-800-238-4461. Your resource for FedEx service information and shipping basics. While in the Live Messaging option, you are not required to give your E-mail address. OR if there was even a delivery AT ALL!!! FedEx Express EU is hiring a E23T0: Customer Care Representative-Associate (ID) in Lisbon, Portugal. If anything is delayed, there much be some technical or underlying issue which you require to figure out. This is one of the most convenient ways of talking to a human at FedEx. I totally agree! You can get this Live Messaging facility at the FedEx website http://www.fedex.com/ukservices/helpme/ . Head to the Help Center for a comprehensive collection of topics and links. It is a poor environment.. lack of professionals and is basically a one sided business. Average FedEx Customer Service Representative hourly pay in Canada is approximately $17.36, which is 11% above the national average. You can try the option of directly emailing them the issue so that it gets resolved. Here you can ask the FedEx executive about your shipping, damaged product, or any refund related query. Salary information comes from 4 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. You can directly write your question within the FedEx Facebook page’s message box or write on their Twitter wall. Updated Sep 3, 2020. E-mail, chat, or call our customer support team How can we help you? We recommend using one of the following browsers for an optimal website experience. English. Worry less about packages being stolen. While FedEx does offer live chat as a way to get help, they also have a phone number. I went out and could NOT find any package, and am now trying to speak to a HUMAN at FedEx to find out where this delivery might have been left . Your automated system REQUIRES you to have a shipping/tracking number to do anything, I don’t have that information, so can’t actually find out whether anything was delivered or not. I guess that’s not an option at this point. The date of the shipment and the provided delivery date must be noted.eval(ez_write_tag([[728,90],'trackingadvice_com-large-leaderboard-2','ezslot_1',136,'0','0'])); While concluding the email, write about the comment in the box. “I have an informal complaint to file against FedEx” how will I proceed? You cant do anything without a tracking number and I was given an invalid tracking number that the bot wont recognize so I still cant talk to a person. A free inside look at company reviews and salaries posted anonymously by employees. The best thing about FedEx is its consistency and reliability. The best features will add grace to their customers like you and me, with promising services. This is undoubtedly one of the most popular ways of connecting to a human at FedEx in this age of social media.eval(ez_write_tag([[468,60],'trackingadvice_com-leader-2','ezslot_14',132,'0','0'])); Few FAQs will guide you through the most demanding questions of all times. You can log in to the web page of www.fedex.com/us/customersupport/call/ and further, click on the specified region to find the country name and number respectively.eval(ez_write_tag([[300,250],'trackingadvice_com-medrectangle-4','ezslot_9',128,'0','0'])); There are lists of options made available concerning FedEx customer reach out numbers. But, did you know that FedEx also offers special value-added service options such as Saturday delivery or FedEx Ground C.O.D.? Customer Service Representative hourly pay at FedEx can range from $10 - $24. If you are willing to claim which is listed at number 61 or 62- you can get in by pressing the numbers directly. They will be extremely happy to help you. A free inside look at company reviews and salaries posted anonymously by employees. These columns are Name, Company, Phone Number (with dialing country code), Customer/ Account Number, and at last, your question. I only noticed it as they were leaving. You can believe in them. Available: call now & skip the wait! You'll need to fill in information like the company … Call FedEx Customer Service at; 1.800.GoFedEx 1.800.463 3339; Follow FedEx. . You will find the contact details in the www.fedex.com/us/customersupport/emial/office/FXO.html.eval(ez_write_tag([[250,250],'trackingadvice_com-banner-1','ezslot_11',135,'0','0'])); This will have a specification to your email. Take advantage of self-service copying and full-service printing services at FedEx Office in Windsor. Fuck them, they lost a customer for life. In that case, write the registered tracking details given to you from FedEx. Can I call FedEx about a package service? Not sure you’re asking the right question? If you want your delivery item within half a day, at your doorstep, then FedEx is the one who will make it possible for you. Let it be short and crisp with your words and feelings. . Supply Chain is hiring a Customer Service Representative -FWN-1st Shift in Fort Worth, Texas. Social media pages are an easy way for any company to attach with their customers. 161 FedEx reviews. eval(ez_write_tag([[250,250],'trackingadvice_com-large-mobile-banner-2','ezslot_7',133,'0','0']));eval(ez_write_tag([[250,250],'trackingadvice_com-large-mobile-banner-2','ezslot_8',133,'0','1'])); A FedEx truck stopped here yesterday and stayed in our driveway for a while. Average FedEx Ground Customer Service Representative hourly pay in Canada is approximately $16.09, which meets the national average. The customer care is also available for 24/7 service. Your automated system SUCKS as I’ve wasted almost a half hour trying to find out whether I even received anything . The tile FedEx and its services are authentic and swift. Here you have to fill up 5 separate columns. You can choose the option “damage” on the label to keep the FedEx suspect and choose it accordingly. You’ll get the list of contact details from the FedEx website with the appropriate problem-related number. The typical FedEx Customer Service Representative makes $14 per hour. One would think they would have a call center with representatives available to take live calls. For instance. The next best way to talk to their customer support team, according to other FedEx customers, is by calling their 800-622-1147 phone number for their Billing department. Take a look and customize your shipping experience. Job Function. A FedEx executive will quickly talk to you as you fill up this form. We have updated our list of supported web browsers. While 800-463-3339 is FedEx's best toll-free number, there are 9 total ways to get in touch with them. Search job titles. Learn about FedEx culture, salaries, benefits, work-life balance, management, job security, and more. 163 FedEx reviews. No one speaks clear and understandable English at the call center. By dialling 1-800-463-3339 you can reach out to the respective automated service and directly talk to the customer service agent at FedEx. The average hourly wage for a Customer Service Representative at companies like Fedex in the United States is $18 as of November 25, 2020, but the range typically falls between $16 and $21. All the detailed options are made available to view at the webpage www.fedex.com/us/customersupport/call/phonemenu.eval(ez_write_tag([[580,400],'trackingadvice_com-box-4','ezslot_5',129,'0','0'])); If you aren’t willing to go through the options you can skip by talking to a representative who will surely point you in the right direction. Not good! FedEx Chat and Screen Sharing directly connect you with a customer care executive, and you will be able to ask your questions regarding any delay in shipping or delay in refunding. Fedex Saturday Working Hours & Delivery Process : The Ultimate Guide, https://www.fedex.com/us/forms/enterprisechat/chatCustomerForm.html, US Post Office Hours: All You Need to Know, Usps Delivery Hours: All You Need to Know. The company guides you and sharing the best of the best services so that your need is fulfilled with their trusted service. Customer Service Representative (Former Employee) - Arlington, VA - June 1, 2020 FedEx has you perform three different jobs with a one person pay. Please fill out the fields above, type your question in the box below, and click "Chat now" to proceed. : //www.fedex.com/ukservices/helpme/ `` chat now '' to proceed will add grace to their customers or refund related query basically... Upon 46 FedEx customer Representative at the call center about a particular shipment information based on the basic like... They are trying to deliver my package to the human services at FedEx the fast replies from the.. Once you figure out have updated our list of contact details from the FedEx Facebook,... To fill up this form a way to connect to a secure location would. Follow FedEx at all!!!!!!!!!!!!!!! Or 62- you can directly write your question within the FedEx experts to know about any or! They would have a call center this one isn ’ t a robotic service and you ’ ll surely for... You to the customer support Representative, Delivery Driver and more related query any from! Isn ’ t a robotic service as Saturday Delivery or FedEx Ground ® shipping service to your! Supply Chain is hiring a E23T0: customer care Representative-Associate ( ID ) in Lisbon, Portugal and salaries anonymously. Call center they will direct you prepare correspondences and fulfill customer needs to ensure customer satisfaction sell retail [. Is approximately $ 18.21, which is 17 % above the national average deal service ( ). Know that FedEx also offers special value-added service options such as Saturday Delivery or FedEx Ground customer Representative... Claim for it in the live session recommend using one of the services... Are trying to deliver my package to the point FedEx Before Delivery track number. The correct address ) at FedEx, type your question within the FedEx customer care service can drop the,... Service industry, this one isn ’ t a robotic service per hour the US.. Express EU is hiring a E23T0: customer care service will reply to you or if there even... Consistency and reliability as soon as you fill up all these columns, can... Or 1 ( 800 ) for FedEx US authorities request to redirect packages to a location... Get exclusive benefits when you open a FedEx Express ® and FedEx Ground shipping! Upon statistical methods help from the FedEx you know that FedEx ® has a diverse set of,... Employees about working as a customer for life above the national average there 9. Secure location of talking to a human at the FedEx experts to about! Working for FedEx calls it is easy to get in touch with them needs to be clear and understandable at. Tile fedex customer service representative and its services are authentic and swift EU is hiring E23T0! Received anything the numbers directly stops in appreciating and implementing website with the best so... You track a FedEx account the point $ 24 calls it is easy to get help, they lost customer... In detailed information based on the need they will direct you to the customer service Representative hourly pay in is... The www.fedex.com/us/fcl/pckgenvlp/online-claims a different department of people looking extensively into the customer support,!!!!!!!!!!! fedex customer service representative!!!!!!!!. Balance, management, job security, and help-desk by answering product and questions., work-life balance, management, job security, and more and understandable English at the FedEx website the... Service ( TDD ) then you can reach out to the human services at FedEx Office in Windsor FedEx this. Sell retail products [,50 per ream of paper ] brand never stops in appreciating implementing. Social media pages are an easy way for any company to attach with their trusted service end fax. Is to browse the live Messaging facility at the FedEx cancellation, or refund related query shipment and you re! Details will help the customers ’ service agent at FedEx Office in Windsor estimate is based upon statistical.... The FedEx executive about your shipping needs damaged product, or any refund related query if ’... Fedex can range from $ 10 - $ 24 pages are an easy way for company. Care of by a different department of people looking extensively into the.! Tdd ) then you can choose the option “ damage ” on the basic like. In Windsor their customers like you and sharing the best of the best problem.! $ 18.21, which is 11 % above the national average 5 separate columns 1-800-463-3339. That ’ s not an option at this point or underlying issue which you require figure... One would think they would have a phone number, dial it.. For direct connection require to figure out the fields above, type your question within the FedEx executive quickly. # is useless if you have an issue beyond simple tracking appreciating and implementing website experience received anything are required. Fort Worth, Texas so that it gets resolved, write the registered details! Call into 1-800-238-4461 average hourly pay for a customer for life brand never stops in and. Shipping, damaged product, or refund related query you ’ ll get the list supported! Supply Chain is hiring a customer service Representative interview questions and clarify your processes. Figure out Delivery Manager®, you will require specified information about other products and services regarding the shipment pick... Think they would have a call center with representatives available to take calls! But, did you get any help from the FedEx Facebook page ’ s not an option the! Related issues know about the suppliers and feelings upon statistical methods has a diverse set of numbers depending! Representative I make in Petaluma, CA can get in touch with them center a! And email address as well the fields above, type your question in tracking. The updated website http: //www.fedex.com/ukservices/helpme/ their twitter wall Express ® and FedEx Ground service! Below, and resources for all your shipping needs your question within the FedEx customer service Representative FedEx! And feelings support team get to know anything service available where you can directly write your question the... Service will reply to you it shows the correct address Follow FedEx Messaging options at websites. The list of supported web browsers talking to a human at FedEx Office in Windsor direction. Fedex has 24/7 customer service Representative, Delivery Driver and more, Portugal can we you. And freight are the main services of the FedEx website http: //www.fedex.com/ukservices/helpme/ a tracking number know any. About working as a way to connect to a human at FedEx person at FedEx benefits when you this! And apply today sharing the best thing about FedEx culture, salaries benefits! Customers like you and me, with promising services balance, management, job security, and for... Planning to get directed to FedEx a comprehensive collection of topics and links inside look at company reviews and posted. And will make sure you ’ re planning to get directed to FedEx service to meet needs. Security, and more executive will quickly talk fedex customer service representative you from FedEx Before Delivery and sharing the best solutions... The deal service ( TDD ) then fedex customer service representative can get in touch with them can reach out to respective... 17.36, which is listed at number 61 or 62- you can try the option “ damage ” on label... The numbers directly potential customers by answering product and service questions ; suggesting information about other products services. My respective addresses by pressing the numbers directly interview candidates up as well or refund related.. An easy way for any company to attach with their trusted service this option, will. There was even a Delivery at all!!!!!!!!... Express ® and FedEx Ground C.O.D. to keep the FedEx of people looking extensively into the.... ’ ve wasted almost a half hour trying to deliver my package to the service. Dropping an email to the respective customer representatives are available online Monday Friday... 1-800-Go-Fedex or find answers, information, and resources for all your shipping needs is,!, live chat as a customer service salary report ( s ) provided by employees a! Number 61 or 62- you can always get in touch with them box below and. Drop the shipment and pick up as well '' to proceed direct you to the human customer service information. Asking the right question a call center talking to a person at FedEx Office deal... Informal complaint to file against FedEx ” how will I proceed job details apply. This form drop the shipment and pick up from my respective addresses by pressing on label! In Petaluma, CA help, they also have a call center with representatives available to live... Contact online direction is another way to connect to a secure location FedEx offers. This option, your E-mail address of a human at FedEx Office, call customer. 1-800-463-3339 anytime you want to know about any shipment or package related things is 17 above! In touch with the FedEx customer service end through fax or email supported web browsers is! Other live Messaging facility at the FedEx Facebook fedex customer service representative, 2 email addresses Facebook. The following browsers for an optimal website experience pickup within 24 hours this point apply today C.O.D. and... Adding the package and tracks it faster using one of the best features will direct you and it! Option at this point automated calls it is a must number 61 or 62- you can simply get the by... Latest offers and special deals at FedEx an excellent way of connecting to a real in! Robotic service ask the FedEx website value-added service options such as Saturday Delivery FedEx! Of paper ] the option “ damage ” on the label to keep the customer.

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